“SRPs work closely with students every day and so they are often the first staff members who notice changes in students’ behavior,” Thomas said. “If a student is not acting like themselves, there’s usually a reason.” Sometimes the issue is minor, and sometimes it’s more serious, she said. It’s important for SRPs to learn to listen to their instincts and trust their take.  

SRPs should report any concerning behavior to the appropriate building representative and provide regular status updates, Thomas said. The designated chain of command will vary from district to district, but state law requires all districts to adopt district-wide safety plans that include reporting systems for potentially violent incidents, and all SRPs should know how to report suspicious behavior and to whom, whether it be to a social worker, principal, or School Resource Officer.   

“Building and nurturing positive relationships with students is critical to an SRP’s job, and making students feel supported is key to preventing violent incidents,” Thomas said. Encouraging students to express themselves, demonstrate empathy, and build community can discourage harmful behavior and insulate students against destructive feelings. “SRPs are the backbone of the school, and their impact can’t be overstated,” she said.